Sven
2022
Sven is a workforce marketplace designed to help travellers in Australia quickly find and book casual shifts based on their location and job experience. The challenge was to create a product that travellers could jump into immediately often while on the move, and start finding work with minimal setup, friction, or learning curve. At the same time, the platform needed to support a two-sided marketplace, balancing the needs of workers looking for fast, flexible income with businesses needing reliable short-term staff.
My roles
User research
User testing
UX/UI Design
Design system
Sven
2022
Sven is a workforce marketplace designed to help travellers in Australia quickly find and book casual shifts based on their location and job experience. The challenge was to create a product that travellers could jump into immediately often while on the move, and start finding work with minimal setup, friction, or learning curve. At the same time, the platform needed to support a two-sided marketplace, balancing the needs of workers looking for fast, flexible income with businesses needing reliable short-term staff.
My roles
User research
User testing
UX/UI Design
Design system
Sven
2022
Sven is a workforce marketplace designed to help travellers in Australia quickly find and book casual shifts based on their location and job experience. The challenge was to create a product that travellers could jump into immediately often while on the move, and start finding work with minimal setup, friction, or learning curve. At the same time, the platform needed to support a two-sided marketplace, balancing the needs of workers looking for fast, flexible income with businesses needing reliable short-term staff.
My roles
User research
User testing
UX/UI Design
Design system
As a two sided marketplace serving two very different types of customers, the product experience had to be deeply aligned with the needs and core JTBD of each customer, whilst remaining on brand. The worker experience was designed to make discovering, understanding, and booking shifts feel effortless, allowing users to assess suitability at a glance and commit with confidence. For job providers, I designed an admin experience that enabled them to create roles, vet applicants, and manage jobs and workers efficiently, ensuring the platform worked seamlessly for both sides of the marketplace.
As a two sided marketplace serving two very different types of customers, the product experience had to be deeply aligned with the needs and core JTBD of each customer, whilst remaining on brand. The worker experience was designed to make discovering, understanding, and booking shifts feel effortless, allowing users to assess suitability at a glance and commit with confidence. For job providers, I designed an admin experience that enabled them to create roles, vet applicants, and manage jobs and workers efficiently, ensuring the platform worked seamlessly for both sides of the marketplace.
As a two sided marketplace serving two very different types of customers, the product experience had to be deeply aligned with the needs and core JTBD of each customer, whilst remaining on brand. The worker experience was designed to make discovering, understanding, and booking shifts feel effortless, allowing users to assess suitability at a glance and commit with confidence. For job providers, I designed an admin experience that enabled them to create roles, vet applicants, and manage jobs and workers efficiently, ensuring the platform worked seamlessly for both sides of the marketplace.
My role spanned across the full product lifecycle, including competitor research, user interviews and usability testing, wireframing, and the delivery of polished, build-ready designs supported by a complete design system. This approach ensured design decisions were grounded in real user needs while creating a scalable, consistent foundation for future product growth.
My role spanned across the full product lifecycle, including competitor research, user interviews and usability testing, wireframing, and the delivery of polished, build-ready designs supported by a complete design system. This approach ensured design decisions were grounded in real user needs while creating a scalable, consistent foundation for future product growth.
My role spanned across the full product lifecycle, including competitor research, user interviews and usability testing, wireframing, and the delivery of polished, build-ready designs supported by a complete design system. This approach ensured design decisions were grounded in real user needs while creating a scalable, consistent foundation for future product growth.
